Privacy Policy
Hornsman Cigars (“Hornsman Cigars “We”, “Our”, or “Us”) attaches a great deal of importance to protecting its users’ privacy. Below, We have set out the principles based on which We collect, use, process, and may share your personal data (information that identifies you or allows Us to identify you) via Our website www.hornsmancigars.com (“Website”). If you have any questions regarding this privacy policy or Our content and/or practices, We encourage you to contact us.
1. Gathering and Utilization of Personal Information
1.1 Dedication to Privacy
Hornsman Cigars values the online privacy of its users. This policy aims to clarify how Hornsman Cigars processes, utilizes, and shares data.
1.2 Automatically Collected Data
When you access our Website, we may automatically gather and store information, with assistance from authorized third-party agents. This includes, but is not limited to, the Internet Protocol (IP) address used to reach our site, the date and time of access, the URL of the referring website, navigation patterns on our site, general geographical data, search terms, items clicked on, and details about your browser and operating system (collectively referred to as “Anonymous Information”). If you log in from multiple devices, we will associate those devices with your account for seamless access. We do not collect any personally identifiable information unless you choose to provide it. The collected data helps us assess visitor traffic across different areas of our site and pinpoint performance issues. Additionally, this information assists us in enhancing the website, analyzing usage trends, and improving overall user experience. We utilize cookies and other automated tools for data collection; further details can be found in our Cookie Policy. This Anonymous Information is not linked to specific users in terms of search activities or navigation patterns. Our web logs are periodically purged. Occasionally, we may share your Anonymous Information with affiliates, business partners, or third parties for research and analysis purposes, website enhancement, or as mandated by law. We also maintain records of your product interests and online purchases while automatically logging server information such as IP addresses and page requests.
1.3 Personal Information
We collect certain identifiable personal information when you register on our Website, create an account, join our loyalty program, participate in contests or surveys, or request services that necessitate registration or subscription. This personal information may include your name, billing address, phone number, email address, credit card details, username and password, birth date, and any other information you willingly provide (“Personal Data”). We handle your Personal Data solely for the purposes outlined in this Privacy Policy and only retain it as long as necessary to provide our services or as legally required. Personal Data submitted directly through product orders or communications will be used to establish your profile and fulfill your requests.
1.4 Consent for Personal Data Use
By providing us with personal information for transactions—such as verifying credit card details or placing orders—you consent to our collection and use of your Personal Data. This includes transferring necessary data to affiliates and business partners to process your order; without this transfer, fulfilling your order would not be possible. Upon completion of the transaction indicated by receipt of goods, you agree to allow us to keep your Personal Data for future transactional purposes. We collaborate with companies offering products and services that may interest you. If you create an account or voluntarily share your Personal Data with us, we may exchange this information with other companies whose offerings might appeal to you. Additionally, we may engage third-party services to collect and utilize data regarding your interactions with our site for personalized advertising.
1.5 Revoking Consent
If you prefer not to have your Personal Data used for marketing or non-transactional purposes, or shared with others, please contact us at any time.
1.6 Usage of Your Personal Information
We may employ your Personal Data for various commercial purposes, including promoting our own or third-party products and services that may interest you. Your email address might be utilized to respond to inquiries or provide updates about products or services. We will use your information in accordance with this Privacy Policy. Aggregated data (excluding personal identifiers) may be used for research and commercial objectives. This data encompasses frequently visited areas on our site and commonly accessed services, enabling us to enhance user experience. Your Personal Data may also be used for processing payments, managing returns and credits, facilitating deliveries, securing your account on our Website, and providing customer support.
2. Third-Party Services
We utilize a range of third-party services to perform specific functions on our website. These functions encompass: technology and service providers; age verification services to confirm your legal eligibility for purchases on our site; address validation; and sales tax calculations as needed; as well as merchant services for processing credit card transactions.
Typically, these third-party providers will only gather, use, and share your information as necessary to deliver their services to Hornsman Cigars. However, some service providers, like payment gateways and transaction processors, have their own privacy policies governing the information we must provide them for your purchase-related activities.
We encourage you to review these privacy policies to understand how your personal data will be managed by these providers.
We want to clarify that we do not sell your personal data collected under this Privacy Policy. If we were to sell any personal information that is not covered by this Privacy Policy, we would outline our selling practices here.
Additionally, our website may include links to other sites managed by third parties. We do not oversee and are therefore not liable for the content or privacy practices of those external websites. Please be aware that some service providers may operate in jurisdictions different from those specified in our Terms & Conditions.
3. Changing Your Information and Withdrawing Consent
You can access, modify, or delete your Personal Data whenever you wish by reaching out to us through the contact methods provided below. Alternatively, you can log into the My Account section on our website to manage your account details. If you do not wish to receive emails from us, you can unsubscribe from non-transactional communications by clicking the unsubscribe link found at the bottom of any email we’ve sent you. Please note that even if you opt out, we may still send you an email confirmation for your purchases and may need to reach out to you via phone, email, or postal mail if we have questions related to your order. Should you continue to receive emails despite following these instructions, please get in touch with us right away, and we will gladly assist you.
Additionally, you have the right to revoke your consent for us to contact you for non-transactional reasons, as well as for the ongoing collection, usage, or sharing of your information at any time. You can do this by emailing us at info@hornsmancigars.com or by sending mail to: Hornsman Cigars, 247 Lewisville Rd, Moncton Nb E1A 6T1.
4. Cookies
To improve your experience on our Website, we and our authorized third-party partners utilize cookies—small data files that are saved on your computers and mobile devices. These cookies do not contain any personally identifiable information; rather, they help us monitor your shopping activities and orders on the Website. For guidance on managing and deleting internet cookies, you can visit AboutCookies.org.
5. Children
Our Website and products are not designed for minors and are not available to them. We do not intentionally collect personal information from anyone under twenty one(21) years old.
6. Policy Changes
We reserve the right to change, modify, amend, or remove any part of the Website or this Privacy Policy at our discretion and at any time. Any updates to this Privacy Policy will take effect immediately upon being posted on the Website. It is your responsibility to periodically review this Privacy Policy for any changes. Your continued use of the Website following any modifications signifies your acceptance of those changes. This Privacy Policy replaces all previous notices or statements regarding our privacy practices related to us and the Website.
This Privacy Policy has been in effect since January 1st, 2020, last update March15th, 2025